Curriculum overview
Finance, Accounting & BPO Readiness Program
Designed for commerce graduates and working professionals who want to move into Financial Analyst / Business Analyst roles at top BPO organisations. The syllabus takes you from foundational accounting concepts to the exact tools, processes and soft‑skills that BPO employers expect from day one.
Course Overview & Modules
Important Accounting/Business process terminologies
Learning important accounting and business process terminologies is essential for making informed decisions, effective communication, and efficient financial management. It also facilitates clear communication with stakeholders and supports setting realistic goals and measuring progress. Overall, it equips individuals with the knowledge needed to navigate the complexities of business and finance successfully.
Overview of ERP Eco system
Understanding how the overall system & process works is important for individuals to have a birds eye view of system setup. It helps to understand how the data flows and helps overall understanding of the systems in place.
Accounting cycle
Learning the accounting cycle is important as it provides a structured framework for accurately recording and reporting financial transactions within a specific accounting period, ensuring that all financial activities are tracked and reflected in a company's financial statements, which is crucial for informed decision-making by management and stakeholders like investors and lenders; it also helps maintain compliance with financial regulations and promotes transparency in a business's financial health.
Process documentation / Standard operating procedures
A process document acts as a roadmap for a business. When creating new processes or want to improve existing processes, process documentation acts as a best practice guide for how to build and execute them. Documenting processes during execution enables employees to learn by doing, gleaning insight from both mistakes and successes to refine processes. This course will help you learn how to create SOPs with examples.
Reconciliations
Reconciliation is an important process activity which is used in organizations to verify accuracy and avoid mistakes. There are separate process & dedicated resources maintained in organizations to maintain this activity. This course will cover the practical aspects of reconciliation with actual data.
Data Analysis & Reporting
Data analysis and reporting is crucial as it empowers to make informed decisions based on evidence, improve operational efficiency, identify trends and patterns, enhance problem-solving abilities, increase career opportunities, and ultimately contribute more effectively to organization's success in today's data-driven world. This course will help you how to analyse data and reporting aspects of the same.
Power point presentation
PowerPoint (PPT) significantly enhances communication skills, allowing to present information clearly, visually, and persuasively to colleagues, clients, and stakeholders, which can lead to better collaboration, career advancement, and overall professional impact within the workplace. Essentially, it's a valuable tool for effectively conveying complex ideas and supporting key messages in a visually appealing manner. The course will help you learn how to prepare PPTs effectively.
Procure-to-Pay (P2P)
Procure-to-Pay (P2P) is an important process which helps understand the complete purchasing cycle within a company, enabling to make informed decisions, identify potential cost savings, streamline organizations procurement activities, and ensure compliance with company policies, ultimately contributing to overall operational efficiency and financial health. The Procure to Pay (P2P) process is a series of steps a company follows to purchase goods or services from a supplier. It involves identifying a need, selecting a supplier, purchasing, receiving goods, and making payments. This course will cover the P2P process conceptually.
Order to Cash (O2C)
Order to cash, also known as O2C or OTC, is the entirety of a company's order processing system. The business process begins the second a customer places an order and goes until payment is made and logged to account receivables. This course will cover O2C concepts.
Record to Report (R2R)
Record to report (R2R) is a process finance and accounting (F&A) professionals use to collect, process and present financial data. The record portion involves documenting an organization's financial transactions, and the report component involves creating financial documents, including balance sheets, profit and loss statements and budget reports.
Templates & forms
Templates are frameworks for gathering data, while forms are individual instances of those templates that are filled out by users. The course would teach you how create templates by yourself.
Process Flow charts
A flowchart is a visual representation of a process or algorithm that uses shapes and lines to show the sequence of steps involved. Flowcharts can be used to document, analyse, and improve processes. You should be able to create flowcharts easily after completing this topic.
Call, email & Meeting etiquette
Being concise, using clear subject lines, arriving on time, muting yourself when not speaking on calls, responding promptly, proofreading messages before sending, and ensuring your communication is professional and respectful, with a clear call to action when needed. This topic will cover important aspects of call and meetings and writing professional emails.
Automation
Automation is a technique to speed up the operations and help individuals do smart work. You will learn the aspects of automation in a process and also learn few tools used for automation.
Artificial Intelligence (AI), useful tools & options
Using AI offers several key advantages, including cost-effectiveness, speed, and efficiency. By leveraging AI technology, individuals and businesses can create wonders. Artificial intelligence is a constellation of many different technologies working together to enable machines to sense, comprehend, act, and learn with human-like levels of intelligence.
Important Excel shortcut keys
Excel shortcut keys help your complete tasks faster and with reduced errors. They can also reduce fatigue by eliminating the need to reach for the mouse.
MS Outlook skills
Microsoft Outlook is a widely used tool in the workplace for managing emails, calendars, contacts, and tasks, essentially acting as a central hub for communication and organization, which significantly enhances productivity and efficiency in various professional roles across different industries; proficiency in Outlook allows you to effectively schedule meetings, track deadlines, and collaborate with colleagues seamlessly within the Microsoft Office suite.
Dashboards (Charts & Graphs)
Dashboards are crucial for businesses as they provide a centralized platform to visualize key performance indicators (KPIs) and critical data in real-time, enabling informed decision-making, efficient monitoring of operations, and quick identification of trends and issues, ultimately leading to improved business performance and better strategic planning. The course will cover how to prepare charts and graph to use in dashboards.
Accounting Period Close
Understanding period closing is an important part of accounting which is recurring in nature. it ensures that a company's financial statements are accurate and reliable. This allows for informed business decisions, compliance with regulations, and securing funding.
Self Appraisal
A self-appraisal allows employees to actively reflect on their performance, identify their strengths and weaknesses, communicate their accomplishments and challenges to their manager, and ultimately work towards personal and professional development by setting goals for improvement and career advancement; essentially fostering a more open dialogue with management about their career trajectory within the company.
Org initiatives
Organizational initiatives have become part of companies' culture. It's important for employees to take part in org initiatives as it will complete their job description in a true manner, no particular task will be missed and employees value to the organization will grow.
Jargons used in corporate world
Today's corporate world uses lot of jargons in their communications, especially as one grows higher in the management level, the use of jargons helps to communicate complex things in simple ways. One needs to understand the meaning of jargons as it has become common to use them in corporate world.
Interview Questions & tips
This includes important and common interview questions and answers which should help individuals prepare in advance for most of the interview questions.